Monitoring - IABBB IT will be performing maintenance to BBB.org between 5:00 pm and 10:00 pm EST tonight, Friday, February 13th. If any anomalies are experienced, those should resolve once maintenance is completed. Should any issues arise, please submit a ticket to Service Desk here: https://iabbb.atlassian.net/servicedesk/customer/portal/6
Feb 13, 2026 - 12:00 EST
AEM
Operational
90 days ago
100.0
% uptime
Today
Bbb.org
Under Maintenance
90 days ago
99.99
% uptime
Today
Blue
Operational
90 days ago
100.0
% uptime
Today
CoreCMS
Operational
90 days ago
100.0
% uptime
Today
Data Transfer
Operational
90 days ago
99.8
% uptime
Today
Partner API
Operational
90 days ago
100.0
% uptime
Today
Reporting & Analytics
Operational
90 days ago
100.0
% uptime
Today
3rd Party
Under Maintenance
AWS amplify-us-east-1
Operational
AWS apigateway-us-east-1
Operational
AWS dynamodb-us-east-1
Operational
AWS ec2-us-east-1
Operational
AWS lambda-us-east-1
Operational
AWS rds-us-east-1
Operational
Cloudflare CDN/Cache
Operational
Cloudflare DNS Root Servers
Operational
Cloudflare Firewall
Operational
Google Ad Manager
Operational
Google Apps Analytics
Operational
Google Apps Maps
Operational
Jira Service Management Service Portal
Operational
LiveChat
Operational
Twilio Verify
Operational
Twilio SMS
Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Feb 13, 2026
Unresolved incident: BBB.org - Maintenance from 5pm to 10pm EST.
Resolved -
This incident has been resolved.
Jan 30, 12:52 EST
Update -
We are continuing to monitor for any further issues.
Jan 30, 09:08 EST
Update -
The API queue is still backlogged at the current time. IABBB IT is working to speed up the processing of the backlog of messages and hope to clear the queues by end of day. Until that time, updates made to BBB Business Profiles will take longer than expected to display live on BBB.org.
Jan 29, 13:48 EST
Monitoring -
We are experiencing delays in the processing of API messages at this current time. IABBB IT is working to speed up the processing of the backlog of messages and hope to clear the queues by midday to early afternoon. Until that time, updates made to BBB Business Profiles will take longer than expected to display live on BBB.org.
Jan 29, 10:01 EST