Better Business Bureau

System status

Service Under Maintenance

AEM Operational
90 days ago
100.0 % uptime
Today
Bbb.org Operational
90 days ago
99.99 % uptime
Today
Blue Operational
90 days ago
100.0 % uptime
Today
CoreCMS Operational
90 days ago
100.0 % uptime
Today
Data Transfer Operational
90 days ago
99.8 % uptime
Today
Partner API Operational
90 days ago
100.0 % uptime
Today
Reporting & Analytics Operational
90 days ago
100.0 % uptime
Today
3rd Party Under Maintenance
AWS amplify-us-east-1 Operational
AWS apigateway-us-east-1 Operational
AWS dynamodb-us-east-1 Operational
AWS ec2-us-east-1 Operational
AWS lambda-us-east-1 Operational
AWS rds-us-east-1 Operational
Cloudflare CDN/Cache Operational
Cloudflare DNS Root Servers Operational
Cloudflare Firewall Operational
Google Ad Manager Operational
Google Apps Analytics Operational
Google Apps Maps Operational
Jira Service Management Service Portal Operational
LiveChat Operational
Twilio Verify Operational
Twilio SMS Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 13, 2026

No incidents reported today.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
Resolved - This incident has been resolved.
Jan 30, 12:52 EST
Update - We are continuing to monitor for any further issues.
Jan 30, 09:08 EST
Update - The API queue is still backlogged at the current time. IABBB IT is working to speed up the processing of the backlog of messages and hope to clear the queues by end of day. Until that time, updates made to BBB Business Profiles will take longer than expected to display live on BBB.org.
Jan 29, 13:48 EST
Monitoring - We are experiencing delays in the processing of API messages at this current time. IABBB IT is working to speed up the processing of the backlog of messages and hope to clear the queues by midday to early afternoon. Until that time, updates made to BBB Business Profiles will take longer than expected to display live on BBB.org.
Jan 29, 10:01 EST