Better Business Bureau

System status

Partially Degraded Service
Uptime over the past 90 days. View historical uptime.
AEM ? Operational
90 days ago
100.0 % uptime
Today
Bbb.org ? Operational
90 days ago
100.0 % uptime
Today
Blue Operational
90 days ago
100.0 % uptime
Today
CoreCMS Operational
90 days ago
100.0 % uptime
Today
Data Transfer ? Operational
90 days ago
100.0 % uptime
Today
Partner API ? Operational
90 days ago
100.0 % uptime
Today
Reporting & Analytics ? Operational
90 days ago
100.0 % uptime
Today
3rd Party Degraded Performance
AWS amplify-us-east-1 Operational
AWS apigateway-us-east-1 Operational
AWS dynamodb-us-east-1 Operational
AWS ec2-us-east-1 Operational
AWS lambda-us-east-1 Operational
AWS rds-us-east-1 Operational
Cloudflare CDN/Cache Operational
Cloudflare DNS Root Servers Operational
Cloudflare Firewall Operational
Google Ad Manager Operational
Google Apps Analytics Operational
Google Apps Maps Operational
Jira Service Management Service Portal Operational
LiveChat Operational
Twilio Verify Operational
Twilio SMS Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Feb 17, 2025

No incidents reported today.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025

No incidents reported.

Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025
BBB.ORG/APPLY - Application Process
Resolved - IABBB IT has resolved an issue with the application process that was an isolated issue. The abnormality that occurred was not a systemwide problem or occurrence.
Feb 7, 12:15 EST
Identified - IABBB IT has identified and is working to resolve an issue with the application process preventing users from progressing past Step 2. This issue should be resolved very soon.
Feb 7, 09:37 EST
Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025
API Processing Delays
Resolved - All API queues are clear, and updates to Business Profiles are being made at normal speed (within a few minutes).
Feb 4, 14:22 EST
Update - While the majority of the backlogged messages have processed, there still remains a bit of a backlog in the API CORE queue. The remaining backlog is processing but will require additional time to complete. We anticipate the API queues to be clear by midday. Until that time, updates made to BBB Business Profiles may take longer than expected to display live on BBB.org.
Feb 4, 08:26 EST
Update - The API queue is still backlogged at the current time. IABBB IT is working to speed up the processing of the backlog of messages and hope to clear the queues by early evening. Until that time, updates made to BBB Business Profiles will take longer than expected to display live on BBB.org.
Feb 3, 15:45 EST
Monitoring - We are experiencing delays in the processing of API messages at this current time. IABBB IT is working to speed up the processing of the backlog of messages and hope to clear the queues by mid afternoon. Until that time, updates made to BBB Business Profiles will take longer than expected to display live on BBB.org.
Feb 3, 11:40 EST
Feb 3, 2025
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