Better Business Bureau

System status

Identified - The issue with Leave a Review and searches relates to non-accredited businesses only. This issue will require development work to correct, and work is in progress.
Jun 25, 2025 - 09:51 EDT
Update - The issue seen when clicking the Customer Review tab and seeing an error has been resolved. The issue with bbb.org/leave-a-review not returning results on all businesses is still under investigation.
Jun 24, 2025 - 13:23 EDT
Investigating - IABBB IT is currently investigating two issues related to customer reviews. 1) Although not affecting all business profiles, clicking the Customer Review tab (or page) on some business profiles returns an Error. 2) Searching bbb.org/leave-a-review by business name may return "No Results Available" for some businesses.
Jun 24, 2025 - 12:22 EDT
AEM ? Operational
90 days ago
100.0 % uptime
Today
Bbb.org ? Degraded Performance
90 days ago
99.99 % uptime
Today
Blue Operational
90 days ago
100.0 % uptime
Today
CoreCMS Operational
90 days ago
100.0 % uptime
Today
Data Transfer ? Operational
90 days ago
100.0 % uptime
Today
Partner API ? Operational
90 days ago
100.0 % uptime
Today
Reporting & Analytics ? Operational
90 days ago
100.0 % uptime
Today
3rd Party Degraded Performance
AWS amplify-us-east-1 Operational
AWS apigateway-us-east-1 Operational
AWS dynamodb-us-east-1 Operational
AWS ec2-us-east-1 Operational
AWS lambda-us-east-1 Operational
AWS rds-us-east-1 Operational
Cloudflare CDN/Cache Operational
Cloudflare DNS Root Servers Operational
Cloudflare Firewall Operational
Google Ad Manager Operational
Google Apps Analytics Operational
Google Apps Maps Operational
Jira Service Management Service Portal Operational
LiveChat Operational
Twilio Verify Operational
Twilio SMS Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 1, 2025

No incidents reported today.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

Unresolved incident: Customer Reviews/Leave a Review.

Jun 24, 2025
Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.